CALLBOX AND ENGENIUS DURAFON 1X INSTALLATION

Engenius Long Range Cordless Telephone

Engenius DuraFon 1X long range cordless telephone will enable the storage manager to receive/make calls using the main telephone line anywhere on the property.  Installed with the 6 dbi high gain antenna, the DuraFon 1X will have reception in the largest of sites and multiple level facilities. The position of the antenna is determined by visibility by the customer, limiting exposed antenna cable and providing proper range.  Lightning and surge protection will ensure maximum
reliability for the DuraFon 1X.

MJM will ensure reception throughout the property.  If we can not provide clear reception then the owner has the right to refuse installation without exception or cost.

The Engenius has a built-in intercom system between the base and the handset.  This allows communication between two managers when one is out of the office eliminating the need for additional radios or cell phones.  The Engenius base is installed in the office area to provide the manager access to the built-in intercom and to facilitate troubleshooting.  The base sometimes is mounted in the break room or in ‘earshot’ of the office for aesthetic or installation reasons. 

Viking Callbox

The Viking e-10 with 5x5 box mounted in the middle of a custom designed sign will provide your customers a communication link to the manager or call center.  We position the telephone in the middle of the sign to increase customer visibility. The standard sign is 18”h x 12”w but smaller signs are custom designed to meet installation requirements.  There is a cut-out in the middle of the sign to facilitate both installation, telephone repairs and sign replacements.

The callbox or handset is mounted as close as possible to the front door to maximize use.  Window frame mounting options are available.    

The 250 Dialer

The 250 dialer links the callbox and the Engenius together and provides functionality specifically designed for the self storage application.  The dialer provides the distinct ring tones, intercom function, call forwarding and remote programming.

Distinct Ring Tone – The Engenius DuraFon 1X long range cordless telephone will receive calls on the main line, the callbox/handset or Engenius base.  The calls from the callbox or handset are identified by a distinct ring tone (two short rings) on the Engenius handset.  This will enable the managers to identify a customer at the front door by ring tone (no caller-ID is required).  All other outside line calls to the office are received on the Engenius telephone as one solid ring tone.

Intercom – All calls from the callbox or handset go directly to the Engenius handset as an intercom call.  No telephone line is used.  If there is a problem with the outside telephone then it will never interfere with the telephone line.

Call Forwarding – If a call is placed at the callbox/handset and the Engenius telephone is not answered then the call is automatically forwarded to the call center using the main line.  The 250 dialer can be programmed with up to 5 different numbers to dial.

Call Forwarding Ring Count - The number of rings until forwarding is usually set to four but can be set longer. 

After Hours Cordless Bypass - The manager has the ability to press “****” to forward the calls directly to the call center from the callbox/handset.  This will minimize the wait time when the calls are being forwarded to the call center after hours.   Pressing “####” will then forward the calls to the DuraFon 1X .

Dedicated routing number - MJM recommends a specific number be dedicated for the call boxes to dial.  This enables the call center operators to immediately identify the caller as one calling from outside the office.   

Talk Time – The callbox and dialer have a preset talk time of 5 minutes.  After this time the callbox/dialer will end the call.   This prevents tying up the telephone line for false calls.  Talk time can be programmed in one-minute intervals up to nine minutes. After that, the talk time can be unlimited. 

Remote Programming – All of the features of the dialer can be programmed remotely using a touch tone phone including the number that the call box dials.   

Window Sign

A custom hanging window sign is included with each installation.  The sign will inform the customer that a courtesy callbox/handset is available.  An arrow on the sign points to the location of the callbox/handset.

All-Inclusive Warranty

MJM offers an inclusive extended warranty for our courtesy telephones and the Engenius DuraFon 1X long range cordless.  Simply, we will repair or replace the telephones, regardless of damage.   Site managers can call the 800 service number and receive immediate help. Service calls for the callbox, dialer or armor corded handset will be dispatched to a service tech.  Calls regarding the Engenius can be reset or fixed over the telephone with the manager’s assistance.  If not, a replacement Engenius system will be mailed to the site.  As long as the defective Engenius system is mailed back to MJM then no additional charge will be incurred.  Repairs covered under this warranty include equipment malfunction, user damage and Acts of God.  Replacement handset antennas and belt clips are included in this agreement.  The only exception: wiring and/or equipment modifications by others (i.e.) during a remodel or manager replacement.

Installation Cost

The installation cost for the call center courtesy telephone application is $1,995. The all-inclusive warranty is $245 for the first year.  The warranty can be prepaid for up to 3 years.

Any single order of multiple facilities will receive a discount based on location and number.   

ARMOR CORDED HANDSET AND ENGENIUS DURAFON 1X INSTALLATION

Engenius Long Range Cordless Telephone

Engenius DuraFon 1X long range cordless telephone will enable the storage manager to receive/make calls using the main telephone line anywhere on the property.  Installed with the 6 dbi high gain antenna, the DuraFon 1X will have reception in the largest of sites and multiple level facilities. The position of the antenna is determined by visibility by the customer, limiting exposed antenna cable and providing proper range.  Lightning and surge protection will ensure maximum reliability for the DuraFon 1X.

MJM will ensure reception throughout the property.  If we can not provide clear reception then the owner has the right to refuse installation without exception or cost.

The Engenius has a built-in intercom system between the base and the handset.  This allows communication between two managers when one is out of the office eliminating the need for additional radios or cell phones.  The Engenius base is installed in the office area to provide the manager access to the built-in intercom and to facilitate troubleshooting.  The base sometimes is mounted in the break room or in ‘earshot’ of the office for aesthetic or installation reasons. 

Armor Corded Courtesy Telephone Handset

An armor corded handset with 3-sided hood mounted in the middle of a custom designed sign will provide your customers a communication link to the manager or call center.  MJM has two patented surface mounting bases to hid and protect wiring.  The standard 4x4x1/2 and the clam shell design used in window mounts ensure reliability.  We typically position the telephone in the middle of the sign to increase customer visibility. The standard sign is 18”h x 12”w but smaller signs are custom designed to meet installation requirements.  There is a cut-out in the middle of the sign to facilitate both installation, telephone repairs and sign replacements.

The armor corded handset is mounted as close as possible to the front door to maximize use.  Window frame mounting options are available.    

The 250 Dialer

The 250 dialer links the callbox and the Engenius together and provides functionality specifically designed for the self storage application.  The dialer provides the distinct ring tones, intercom function, call forwarding and remote programming.

Distinct Ring Tone – The Engenius DuraFon 1X long range cordless telephone will receive calls on the main line, the callbox/handset or Engenius base.  The calls from the callbox or handset are identified by a distinct ring tone (two short rings) on the Engenius handset.  This will enable the managers to identify a customer at the front door by ring tone (no caller-ID is required).  All other outside line calls to the office are received on the Engenius telephone as one solid ring tone.

Intercom – All calls from the callbox or handset go directly to the Engenius handset as an intercom call.  No telephone line is used.  If there is a problem with the outside telephone then it will never interfere with the telephone line.

Call Forwarding – If a call is placed at the callbox/handset and the Engenius telephone is not answered then the call is automatically forwarded to the call center using the main line.  The 250 dialer can be programmed with up to 5 different numbers to dial.

Call Forwarding Ring Count - The number of rings until forwarding is usually set to four but can be set longer. 

After Hours Cordless Bypass - The manager has the ability to press “****” to forward the calls directly to the call center from the callbox/handset.  This will minimize the wait time when the calls are being forwarded to the call center after hours.   Pressing “####” will then forward the calls to the DuraFon 1X .

Dedicated routing number - MJM recommends a specific number be dedicated for the call boxes to dial.  This enables the call center operators to immediately identify the caller as one calling from outside the office.  

Talk Time – The callbox and dialer have a preset talk time of 5 minutes.  After this time the callbox/dialer will end the call.   This prevents tying up the telephone line for false calls.  Talk time can be programmed in one-minute intervals up to nine minutes. After that, the talk time can be unlimited. 

Remote Programming – All of the features of the dialer can be programmed remotely using a touch tone phone including the number that the call box dials.  

Window Sign

A custom hanging window sign is included with each installation.  The sign will inform the customer that a courtesy callbox/handset is available.  An arrow on the sign points to the location of the callbox/handset.

All-Inclusive Warranty

MJM offers an inclusive extended warranty for our courtesy telephones and the Engenius DuraFon 1X long range cordless.  Simply, we will repair or replace the telephones, regardless of damage.   Site managers can call the 800 service number and receive immediate help. Service calls for the callbox, dialer or armor corded handset will be dispatched to a service tech.  Calls regarding the Engenius can be reset or fixed over the telephone with the manager’s assistance.  If not, a replacement Engenius system will be mailed to the site.  As long as the defective Engenius system is mailed back to MJM then no additional charge will be incurred.  Repairs covered under this warranty include equipment malfunction, user damage and Acts of God.  Replacement handset antennas and belt clips are included in this agreement.  The only exception: wiring and/or equipment modifications by others (i.e.) during a remodel or manager replacement.

Installation Cost

The installation cost for the call center courtesy telephone application is $1,995. The all-inclusive warranty is $245 for the first year.  The warranty can be prepaid for up to 3 years.

Any single order of multiple facilities will receive a discount based on location and number.